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Early in my consulting career, I went on a sales call to the office of a very quirky decision maker at Gartner Group. He had an “MS-DOS: Just say No!” poster on his wall. Gartner Group, in the early 1990s had standardized on Apple desktop computers and was building corporate applications using Apples’ object-oriented software development environment, Hypercard. “Hmmm,” I thought, “an emotional position to take on an operating system.” When I asked about the poster, he went into a ten minute rant about the gross inferiority of the Intel/IBM/Microsoft personal computing paradigm. Well, we know how that story ended…QWERTY.
“We don’t care about your 20-year-old reminiscences,” you moan; “we want predictions for the future. QWERTY, Apple, Adobe. “
OK, here you go, my top ten :
- Adobe fails to extend its dominance of the desktop to the mobile space.
- Apple continues to march out a succession of devices for mobile use (bigger, thinner, fold-able ipads); better smart phones; smaller, smaller smartphones (think, smartwatch)
- 4G Networks change the way we access entertainment and the way we communicate with each other. (Everyone videoconferences all the time. )
- And the big news. The iPhone paradigm is not a mobile platform. iScreen replaces AppleTV and more importantly decisively ends the era of the purpose-built television.
- Adobe slides into irrelevance.
- Apple dominates consumer technology. Consumer technology drives innovation.
- The 2010s become the golden age of publishing. We look backwards. We publish beautifully illustrated books that would put medieval monks to shame. Our poets write to us, chant to us directly. Finally, computer-technology delivers art.
- Home PC and consumer laptop sales decline drastically.
- Google and Microsoft fight for dominance of the desktop and browser-based computing. No one, but corporate America, cares.
- Business users hate their desktop computers, their suddenly retro-looking laptops. The Web is no longer cool and browser-based user interfaces feel like slide-rules. Powerful executives stare disbelievingly at their hard-wired phones, their keyboards, that ridiculous mouse and fume. CEOs, CMOs scream at their CFOs and CIOs and ask why their 11-year-old daughters have better technology than billion-dollar corporations. CFOs and CIOs mutter something about PCI compliance and the insecurity of the “cloud” and publish yet another memo on why users need to keep their corporate mailboxes under 10 terabytes of data. The foundation shifts. The Microsoft era ends.
“But what about QWERTY”, you ask; “The network effect?”
The network effect only applies if you attempt to change an established dominant culture. Apple has gone down a different path; Apple is creating a new culture.